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Blaby District Council redesigned website launches with Headland

March 2019 saw the launch of the redesigned Blaby District Council website. Blaby District Council are committed to providing the highest standards of service to their residents. Online communication is a major pillar of the council's communication strategy. After a competitive tender process Headland were appointed and briefed to support the council in the strategic planning, design and delivery of the new website.

Our discovery model provided the framework to establish the functional specification and creative brief. The resulting design benefits from the latest contemporary website design practices to deliver a highly usable and accessible resource to the residents of Blaby.

The website provides an important source of information across all the district councils services, from waste and recycling to housing, from paying council tax to environmental issues. The site is integrated with the third party My Blaby solution providing access to online payments and postcode level information for services such as bin collection.

The website is built on the Umbraco CMS platform, with bespoke development work addressing client-specific requirements enhancing out-of-the-box functionality, taking advantage of the platform's open API. At Headland we have seven years' experience developing highly functional engaging user experiences on the Umbraco platform.

Julie Hutchinson, Communications Manager at Blaby District Council, said: “We are delighted with our new website and the service provided by Headland. We have worked with Headland developing the design and functionality to enable us to launch to our tight deadline of mid-March. As a local authority, accessibility and ease of use for customers are vital requirements. What we’ve created with Headland is modern, simple and more mobile friendly than ever before, with over 50% of users accessing from a mobile device. Integration with third party applications has been achieved and managing the website is very easy using the Umbraco system, meaning the day-to-day running of the website will be much more efficient.”

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Published: 1 April 2019

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