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A content managed website platform designed to support local authority services

We have worked with city and district councils across city transport, heritage, gallery and museum websites. We have now developed a district council content managed website platform configurable to all local authority requirements.

 

The Brief
The brief, to create a district council content managed website platform that can be rolled out to any district council with a minimum of configuration.

The Solution
Services managed by a local authority cover a broad and complex provision ranging from council tax payment, planning application and the collection of recycling. The content managed platform built on the Umbraco CMS is designed to meet the requirements of a local authority providing state-of-the-art functionality.

Two of the key requirements of the development of the website were the navigational structure ensuring visitors were provided with a logical structure making finding the service they require across a vast array of service options easy to find either through the navigation or using the site search.

A structure to navigate and manage multiple services from education to place marketing

A structure to navigate and manage multiple services from education to place marketing

Secondly, given the complexity of services and inhouse department editors we build significant levels of additional functionality in to the admin area to support the management of the website by the website owners.

We initiated the project with a detailed discovery phase based on a series of workshops with the Blaby District Council communications team. The key tasks of the work shop were to design the information architecture and secondly identify the enhanced functionality required by the communications team.

Visit Blaby Website

The collaborative process was informed in the initial stages by our benchmarking and user journey research and the clients sector expertise and wish list. The enhanced functionality includes asset browsers, enhanced file management and scheduled content items within pages.

Workflow with specific editing permissions by editor and by department

Workflow with specific editing permissions by editor and by department

The Result
A content managed website platform built on the Umbraco CMS that can be configured to provide a state-of-the-art solution meeting the requirements of a local authority quickly and cost-effectively. The platform provides all the editing and administrative functionality required.

www.blaby.gov.uk

www.melton.gov.uk